Security Overview

We provide this overview so that you can better understand the security measures we’ve put in place to protect the information that you store using Voogla.

Secure Storage

Voogla uses Amazon AWS for data storage. Amazon stores data over several large-scale data centers. According to Amazon, they use military grade perimeter control berms, video surveillance, and professional security staff to keep their data centers physically secure.

You can find more information about Amazon's security at the Amazon Web Services' website.

Amazon and Voogla also employ significant protection against network security issues such as Distributed Denial of Service (DDoS) attacks, Man in the Middle (MITM) attacks, and packet sniffing.

Your Data is Backed Up

Voogla and Amazon keep redundant backups of all data over multiple locations to prevent the remote possibility of data loss.

Privacy

A copy of our full privacy policy can be found at: http://www.voogla.com/terms/privacy.

We guard your privacy to the best of our ability and work hard to protect your information from unauthorized access.

Voogla employees are prohibited from viewing the content of files you store in your Voogla account, and are only permitted to view file metadata (e.g., file names and locations). Like most online services, we have a small number of employees who must be able to access user data for the reasons stated in our privacy policy (e.g., when legally required to do so). But that’s the rare exception, not the rule. We have strict policy and technical access controls that prohibit employee access except in these rare circumstances. In addition, we employ a number of physical and electronic security measures to protect user information from unauthorized access.

Third-party Apps

If you choose to access Voogla using third-party applications (“apps”), be aware that those apps utilize their own security protocols and have their own privacy policies. If you’re not comfortable with the privacy and security features of those apps, you shouldn’t use them to access Voogla. For example, third-party apps might not employ encryption when transmitting data, might collect information that Voogla does not, and might use information differently than Voogla does.

Compliance with Laws and Law Enforcement

As set forth in our privacy policy, and in compliance with United States law, Voogla cooperates with United States law enforcement when it receives valid legal process, which may require Voogla to provide the contents of your private Voogla.

I think I've found a security exploit. Where do I report security concerns?

We take a number of measures to ensure that the data you store on Voogla is safe and secure. While we're very confident in our technology, we recognize that no system can guarantee data security with 100% certainty. For that reason, we will continue to innovate to make sure that our security measures are state of the art, and we will investigate any and all reported security issues concerning Voogla's services or software. For a direct line to our security experts, report security issues to hi@Voogla.com.

We'll fully credit anybody whose reports lead to the improvement of Voogla security. A list of those who have contributed reports leading to a bug or security issue can be found on our special thanks page.